Kylloz has a streamlined refund and cancellation policy. The policies are governed by internal rules and government laws. We understand that customers cancel booking for several reasons. No matter what your reason for cancellation is, you are eligible for a refund guided by your booking terms. If your booking was non-refundable, you are not eligible for any refund. Check it before you book a flight, train, or cruise ticket. There are cancellation charges levied by some companies. Once you ask for your refund, the cancellation charge will be deducted from the total amount. At the same time, the travel agency may also charge some cancellation fee for using their services.

Time limit for cancellation

There is always a cancellation period for refundable bookings. in some cases, you need to cancel 7 days or 10 days before the journey to get full refund. As the journey date comes closer the amount of refund decreases. Make sure you are aware of the plan before you book the ticket. You can ask your customer support executive before you place a cancellation order.

Your refund is generally processed within 7 to 10 working days depending on the company policy. The refund is generally processed to your booking account.

Cancellation fee on your booking

Cancellation fee is a part of every travel booking. rescheduling is based on availability and current price of the ticket. If the price is more, you need to pay the difference. Aviation companies may charge you some extra fee for rescheduling.

No show scenario

There are occasions where you are not going to get any refund. For example, a no show scenario will fetch you no money. If you don’t board your transport, none of the transport company is liable to process any refund.